I wanted to personally thank Val and AnneMarie for the great feedback they have given us during all these past months on their use of Memo24. Not only have we gotten some great constructive comments from them, but also some really kind words that I wanted to share with you.

Val, from Birmingham UK, is one of (if not the) the early adopters of Memo24. Val was of great help in better understanding the need of our users in general. She was also the one who, through her experience using the service, pointed us in the direction of developing a way to record the message (originally one could only type the message which was then converted into speech), so that the voice heard by her father sounds familiar.

This is what Val has to say about Memo24:

“I’m glad I found Memo24 to help in reminding my 94 year old father to take his medication from a distance of 150 miles. It’s an easy system to use, and a very reasonable price. It’s flexible, and can be altered simply to prevent the messages becoming so predictable that they’re no longer ‘listened to’! Also useful for one-off reminders of appointments etc. No system can guarantee compliance when short term memory is failing, but this does help. Very easy to check whether the message has been received. A helpful team in the background too.”

AnneMarie, from Ontario Canada, is one of our newest users, and started using Memo24 to help her Dad while she was away on holidays. But she continued using after her return as she and her Dad both “fell in love” with the service 🙂 .

This is what AnneMarie has to say about Memo24:

“I subscribed to the Memo24 service this past October to assist my Dad in remembering to take his medication while I was away on vacation. Memo24 reminds my Dad to take his medication twice daily. We both loved the service so much that we’ve continued using it upon my return from vacation. It has allowed me to free up some while still ensuring that my loved one is receiving the reminders that he requires to take his medications on time. As my Dad’s primary care giver, I love the fact that Memo24’s interface is customizable and so user friendly! Thank you for this wonderful service…it really has been so helpful to our family.“

It is indeed this kind of testimonials that makes us feel proud to know that Memo24 is helping people around the world and keep us pushing the service to the next level.

We deeply care about our users and we are always happy to hear from them and especially to learn from their experience in order to better our service.

To all our users, Thank you.

*: image from freepik.com

Hello everyone,

Today we are excited to introduce to you the long-awaited recording feature in Memo24.

From now on, when specifying your reminder’s message, you can either:

1. Enter some text, or (and this is the novelty)
2. Record a message in your own voice

We have added this feature following the request from many of our users who find that playing a message with a familiar voice would lead to a much greater acceptance of the service by the recipients of the reminders.

And indeed for example, for elderly people suffering from Alzheimer’s disease hearing a voice which is not familiar can lead to the person to completely ignore the phone call medication reminder.

So, we are hoping that this new feature will greatly improve the usefulness of Memo24 and result in higher levels of medication adherence.

* image taken from www.freepik.com

 

One of the latest features addition to Memo24 is the so called “SOS alert” feature.

The way it works is very simple, when adding your telephone call medication reminder, simply add an email address or a mobile phone number where you wanna get the SOS alert.

When such an alert is set, an email or an SMS* will be immediately sent in case the callee (i.e. the recipient of the reminder) did not pick up the phone after all call attempts.

In this scenario, one can think that may be something indeed went wrong with the person you care for, and receiving such an alert prompts you to take immediate action (such as trying to reach your loved one by other means or trying to call the neighbor and ask him/her to go and check up on your loved one).

That is why we think Memo24 SOS alerts can be very useful and even a life saver in some circumstances.

*: Email SOS alerts are always free and there is a nominal fee for sent SMS SOS alerts (check this link for pricing).