I wanted to personally thank Val and AnneMarie for the great feedback they have given us during all these past months on their use of Memo24. Not only have we gotten some great constructive comments from them, but also some really kind words that I wanted to share with you.
Val, from Birmingham UK, is one of (if not the) the early adopters of Memo24. Val was of great help in better understanding the need of our users in general. She was also the one who, through her experience using the service, pointed us in the direction of developing a way to record the message (originally one could only type the message which was then converted into speech), so that the voice heard by her father sounds familiar.
This is what Val has to say about Memo24:
“I’m glad I found Memo24 to help in reminding my 94 year old father to take his medication from a distance of 150 miles. It’s an easy system to use, and a very reasonable price. It’s flexible, and can be altered simply to prevent the messages becoming so predictable that they’re no longer ‘listened to’! Also useful for one-off reminders of appointments etc. No system can guarantee compliance when short term memory is failing, but this does help. Very easy to check whether the message has been received. A helpful team in the background too.”
AnneMarie, from Ontario Canada, is one of our newest users, and started using Memo24 to help her Dad while she was away on holidays. But she continued using after her return as she and her Dad both “fell in love” with the service .
This is what AnneMarie has to say about Memo24:
“I subscribed to the Memo24 service this past October to assist my Dad in remembering to take his medication while I was away on vacation. Memo24 reminds my Dad to take his medication twice daily. We both loved the service so much that we’ve continued using it upon my return from vacation. It has allowed me to free up some while still ensuring that my loved one is receiving the reminders that he requires to take his medications on time. As my Dad’s primary care giver, I love the fact that Memo24’s interface is customizable and so user friendly! Thank you for this wonderful service…it really has been so helpful to our family.“
It is indeed this kind of testimonials that makes us feel proud to know that Memo24 is helping people around the world and keep us pushing the service to the next level.
We deeply care about our users and we are always happy to hear from them and especially to learn from their experience in order to better our service.
To all our users, Thank you.
*: image from freepik.com